Terms and conditions

  1. Validity
  2. Colour and Size data
  3. Copyright
  4. Ownership
  5. Responsibility for defects
  6. Ordering Online
  7. Invoicing
  8. Prices
  9. Returns
  10. Delivery
  11. Delivery Abroad
  12. Method of Payments
  13. Late Payments
  14. Contractual Rules
  15. Court Register
  16. Severance Clause
  17. Supplier Information
  18. Contact for Technical Services
  19. Added Documentation

1. Validity

All offers, orders and deliveries are due to our general Terms and Conditions. The contractual agreement will be either in German or English language. Any changes need written consent. Possible differences from our Terms and Conditions are herewith excluded.

2. Colour and Size data

Colour names and numbers, as well as sizing mentioned in our publications (catalogue, internet) are not subject to any norms. The same goes for sizing printed on textile-labels. Conclusions to certain sizes or generally valid colourings are not possible and do not denote a reason for complaints.

3. Copyright

With the actual order the, the ordering party confirms, that he resigns any rights to third parties, which could hinder or prohibit the rightful fulfilment of said order. He adopts full liability and frees Maprom GmbH from all claims and requests of third parties, in particular of those concerning competition and copyright. The rights to Maprom established designs, sketches etc. are solely owned by Maprom GmbH.

4. Ownsership

All deliveries take place under the reservation of proprietary rights. The delivered goods stay the property of the supplier until full payment of the sale-price is received, as well as any other payment still outstanding under the current supplier-customer-contract. The buyer has the right to sell the goods under the legal arrangements in an orderly fashion. He instigates a transfer of claims against his buyer from the sale of the goods as security for Maprom. The buyer is authorized and under obligation to collect outstanding invoices, as long as the seller does not revoke the authorization. The direct debit authority expires without the formal declaration of the seller, if the buyer is terminating his payments. The seller will not implement his mandate of direct debit, as long as the buyer complies with his payments in an orderly fashion.

5. Responsibility for defects

Please take into consideration, that with refinement processes, there is a chance of a 3% over- or under-delivery. Defects or faults of a part of the delivery does not justify objection to the entire delivery. Registered complaints do not justify detaining due payments. Binding for the quality of goods delivered, are the values given for the samples offered for approval. We reserve the right to negligible differences in quality and deliveries, if unavoidable because of technical reasons. If the defects are due to a fault of ours, we take responsibility, either via repair, replacement delivery or credit-note. Claims to lesson the order or lessen the buying price are excluded. Claims for the award of damages for whatever reasons are also excluded. This applies also to follow-up defects, in particular damages to persons, property or the interruption of operations. We do not assume liability for any advice given. The client is therefore not freed from his personal control obligations.

6. Ordering Online

You can order in our online-shop by:

  1. placing articles in your shopping-basket
  2. registering latest when entering the shopping-basket territory
  3. provide delivery information, or provide a differentiating delivery address
  4. provide details of your method of payment
  5. on the control page confirm the correctness of your given data, or pressed the button “Buy” or “send”.

There are no limits concerning minimum orders.

7. Invoicing

You will receive your invoice electronically in form of PDF data attached to an e-mail, sent to your given e-mail address. You waive the opportunity to postal submission of the invoice. Should we, requested by you, send an invoice via post, then we have to charge a processing fee, which at present stands at € 1,50 per invoice.
You make sure, that the electronically generated invoices per e-mail can reach the correct e-mail provided to us by you and that filtering programs and firewalls are adapted accordingly. Electronically generated answer-mails (for example: absence notes) cannot be taken into account and cannot oppose a valid delivery. Any changes to your e-mail address have to be submitted to us immediately in written, legally valid form. Delivery of invoices to your last known e-mail address are considered as received, if you haven’t made known your changed e-mail address.

8. Prices

Without being registered in the online-shop, all prices include the legal German VAT of 19%. After registering for the online-shop, Net-prices are shown and separately the amount of the 19% VAT. For online orders from Germany and Austria and a net value of goods from 99,00 EUR up: Delivery carriage free within Germany and Austria plus packing charges. Below 99,00 EUR net value of goods or online orders not from Germany or Austria: standard delivery carriage by UPS at the prices mentioned in our delivery costs table plus packing charges.
A list of transportation costs are to be found in our shipping costs index. Prices are valid on the date of order. Prices applying for a specified period of time, can be found on the specific pages in our web-shop.

9. Returns

We accept a 14 day right of return to all articles generally kept in stock, as long as those are in pristine condition and or still in their original packaging. Excluded are individually produced articles. If the reason for the return is due to a supplier's fault, we will collect the goods. Faulty deliveries have to be announced in writing immediately, maximum 3 days after delivery has taken place, in any case latest before usage. Sent back goods, where postage has not been paid, will not be accepted. Collection can be arranged via phone, fax or e-mail. After checking the returns, you will receive a credit-note for the full value of the goods. If the return is not due to a supplier's fault, please send the goods back, postage paid, inclusive of the filled in return-slip. We accept goods in pristine condition and or original packaging from general stock, as long as the return-date is no later then 14 days after delivery. After checking the returns, you will receive a credit-note for the charged value of the the goods, minus 15% for handling charges, a minimum of € 15,00. Transportation charges are not being refunded.

10. Delivery

We deliver world-wide. Our delivery-costs can be viewed in our delivery-costs-index.

Delivery-Costs-Index: Depending on the country customs-duties may apply.
If there should be a delay in delivery, we will inform you immediately.

If an article should not be available, we reserve the right of delivery. In this case, we will inform you accordingly and replace any already received payment quid pro quo, (as long as we agreed to your order).

10.1 Forwarding expenses with subsequent deliveries

If the customer already recognises with the order in the web shop, that the completely ordered amount is not available currently and if the customer expressly wishes part deliveries, the subsequent deliveries, wich 99,00 EUR net goods value do not cross, doesn't occur "carriage free".

11. Delivery Abroad

All deliveries abroad are legally bound to our Terms and Conditions of sale. All rights which evolve out of the contractional relationship are reserved to the German Courts of law. In case of us having to take legal action abroad, in order to establish our rightful claims, the buyer declares himself legally bound to pay for all court's and legal costs inclusive of those for solicitors employed. Foreign clients accept these conditions as agreed when placing an order.

12. Method of Payments

Date of invoice is the date of delivery. The usual conditions of payment are: 30 days net without any deductions. We reserve the right to check the credit-rating of the client via a credit-rating-investigation-company. We further reserve the right to deliver the goods only under with the client agreed conditions, in difference to the usual payment conditions. Offsetting moneys due against client's counter-claims is excluded in all cases, unless the counter-claims are rightful and undisputed. We are entitled to transfer our claims derived from deliveries and performances for financial purposes.

13. Late Payments

Late payments will incur arrears-fees of € 10,00 per overdue-notice, plus interest at a rate of 10% per annum. If payment is not received after the over-due-notice, and in the therein stated time-frame, all open accounts of the client become due immediately. All claims will then be transferred to a debt-collecting-agency. Costs occurring from this process will be borne by the person or persons liable to pay.

14. Contractual Rules

You are issuing a binding contract, when pressing the button “Buy” after having run through all demands of the online-ordering-process. After having sent your order, we will send you an e-mail stating the receipt and all details of your order. This statement does not constitute our acceptance of the order, but simply confirms the receipt. The sales-agreement is being confirmed, when the confirmation of order has been sent. Latest until your delivery, you will receive from us all necessary client data, which you ought to print out and file for your records.

15. Court Register

The court of Law for legal actions concerning all documentation and draftsfor acceptance of payment, is Höxter, we reserve however the right, to institute proceedings against the buyer at any other Court of Law.

16. Severance Clause

Should any singular statement of these terms and conditions be, or will be void, partially or as a whole, or should they contain regulation-gaps, then the validity of remaining rules or part thereof will remain unaffected. The usual legal rules will substitute those that are legally void.

17. Supplier Information:

Address:

Maprom GmbH
Rohrweg 33
37671 Höxter
Germany

Phone: +49 5271 9719-0
Fax: +49 5271 9719-99

Accessability:

Mo. - Fr. from 8.00 am to 5.00 pm

E-Mail: info@maprom.de
Internet: www.maprom.de

Managing director: Henner Marquardt

Commercial Register: HRB 7136, Paderborn

VAT-ID No.: DE 125469249

18. Contact for Technical Services

Gerd Bahl
Email: g.bahl@maprom.de

Matthias Joachim
Email: m.joachim@maprom.de

Phone: +49 5271 9719 0

18. The following documents are added to these terms and condition:


Höxter, January, 1st, 2012
MAPROM GmbH, 37671 Höxter

For the Industry only!

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